CREDITOR PROFILE
OTHER MAJOR CREDIT CARD ISSUERS THAT SUE AS ORIGINAL CREDITORS
Bank of America (through FIA Card Services N.A., a wholly owned subsidiary headquartered in Delaware)
Capital One Bank
Citibank, N.A. previously CitiBank (South Dakota) N.A. (prior to corporate reorganization)
Discover Bank
Wells Fargo Bank, National Association
Target National Bank, now TD Bank, N.A.
Credit and Charge Card Collection Suits on Amex Accounts
AMERICAN
EXPRESS: TWO BANKS, A VARIETY OF CARD AND ACCOUNT TYPES
American Express cards come in several varieties.
Not only are there personal cards and business cards, and several branded
products (Green, Blue for Business, Gold, Rewards, etc), there are also two
different issuing banks: American Express Centurion Bank, and American Express
Bank, FSB.
Amex Centurion is a state-chartered Utah
bank while American Express Bank, FSB is a federal savings bank, albeit one
whose home state is Utah also. Affidavits filed on behalf of either Amex
entity, however, typically come from the East Coast (New York or New Jersey) or from the West Coast (Ventura County), and some affiants even
do them for both entities, claiming in both cases to be an assistant custodian
of record of the financial institution appearing as plaintiff. American Express affiants whose signatures appear on summary judgment affidavits may be
robosigners, but the affidavits are more difficult to challenge than those
by debt buyers. Many contain much greater factual detail and also address the nature
of the records and their reproduction from a data archive. The specific form and content
of summary judgment affidavits apparently depends on which law firm handles the
case. Amex uses several law firms in Texas, and they do not all litigate in the same manner.
MULTIPLE
LAW FIRMS THAT LITIGATE ON BEHALF OF AMERICAN EXPRESS IN TEXAS
Amex employs several different law firms
to pursue collection of credit card debt through the courts in Texas: Among
them: MICHAEL J. ADAMS P.C.; JOHNSON
& SILVER, LLP; DeGRASSE & ROLNICK; HENRY MCDONALD & JAMES, P.C.; SCHEINTHAL &
KOUTS, L.L.P.; ZWICKER &ASSOCIATES, P.C..
The most significant distinctions among these firms in their
handling of Amex debt suits are (1) the quality of the summary judgment
affidavits; (2) the amount of
documentation they attach to their motions for summary judgment (ranging from a
single final statement to copies of statements running into hundreds of pages);
and (3) whether they seek application of Utah law. (Adams routinely does so; Zwicker
attorneys and most others typically do not; DeGrasse cites Utah law for the proposition that under that a credit card agreement need not be signed by the card holder (under that state's credit card exception in the statute of frauds that covers credit agreements generally).
VOLUME OF CASES FILED BY AMERICAN EXPRESS
From August 2012 to August 2013 American Express entities (American Express Centurion Bank and American Express Bank, FSB) filed 385 cases in Harris County District Courts. Some of them are garnishment actions rather than original debt suit.
For the civil county courts at law of Harris County (of which there are four), a similar search yields 258 for the same time period (it includes 14 cases in which turnover relief was sought after Amex obtained a judgment).
VOLUME OF CASES FILED BY AMERICAN EXPRESS
From August 2012 to August 2013 American Express entities (American Express Centurion Bank and American Express Bank, FSB) filed 385 cases in Harris County District Courts. Some of them are garnishment actions rather than original debt suit.
For the civil county courts at law of Harris County (of which there are four), a similar search yields 258 for the same time period (it includes 14 cases in which turnover relief was sought after Amex obtained a judgment).
TIMING OF AMEX LAWSUITS
It no longer
takes very long after default for Amex to assign the account for litigation,
and for a lawsuit to be actually filed. At
times, the last account statement will only be a few months older than the
lawsuit itself, and sometimes the last statement has date printed on it that falls past the date the lawsuit was initiated.
AMEX CARDMEMBER AGREEMENTS ARE DISTINCT
American
Express form contracts are titled Cardmember Agreement, but they now look
different from those of other creditors, and also differ in other respects. In
the past, they were more similar to those from other issuers except for long
and unwieldy titles such as Agreement
Between One From American Express Cardmember and American Express Bank, FSB; or Agreement Between American Express Credit
Cardmember and American Express Centurion Bank.”
This is what Amex Centurion Bank Cardmember Agreements used to look like;
more recent versions are dated and have the account holder's name printed on them.
The more
recent specimen of American Express Cardmember Agreements are no longer
completely generic. They have the cardmember’s name, partial account number,
and a date printed in the top margin. They consist of two components: Part 1 of
2 and Part 2 of 2. All pages are
consecutively numbered. There may also be a version code in fine print in the
border of the pages, but since the cardmember’s name is printed on the first
page, this is of lesser significance.
Business accounts
often list two customers: an individual and a business, whether incorporated or
not. When it files a collection suit, Amex may or may not name the business as
a separate defendant. If the business is a sole proprietorship, there would be
no reason under Texas law to do so, since such an entity is legally not
separate from the owner. But sometimes the business is a business entity that has a legal existence separate and apart from the individual defendant, which raises the issue of who is liable and on what basis.
When Amex
sues both a natural person and a business, it will seek a judgment holding both
liable for all amounts jointly and severally. It may be easier to mount a
defense when there are two defendants, because it complicates the issue of
proving contract formation without signature and may create an issue as to
individual versus corporate liability (i.e., there may be an issue as to
whether the natural person defendant is liable for business debt if it is clear
that the business is a corporation, a PC, LLC, or PLLC). American Express attorneys will typically point to the cardmember agreement as the basis for contractual liability for both, rather than claiming that the individual is liable as a guarantor, a claim that would require compliance with the statute of frauds (at least under Texas law).
In one case that made it all the way to the Texas Supreme Court, Amex filed a motion for default judgment against the corporate defendant, but made the mistake of drafting a proposed order that denied all other relief, including relief against the individual names as a defendant. The trial court signed the order. Amex did not mean to non-suit the second defendant, but by the time it discovered the drafting error, it was too late to correct the trial court's order nunc pro tunc, the highest court held in subsequent mandamus proceeding.
In one case that made it all the way to the Texas Supreme Court, Amex filed a motion for default judgment against the corporate defendant, but made the mistake of drafting a proposed order that denied all other relief, including relief against the individual names as a defendant. The trial court signed the order. Amex did not mean to non-suit the second defendant, but by the time it discovered the drafting error, it was too late to correct the trial court's order nunc pro tunc, the highest court held in subsequent mandamus proceeding.
CHOICE OF LAW AND ARBITRATION
All American
Express cardmember agreements, whether old or new, have Utah choice of law clauses.
They also contain arbitration provisions. Even though it may be more difficult
to defend against an Amex debt suit, given that Amex sues as an original
creditor and has its own business records available to make its case, arbitration
can still be invoked as a defense to litigation. It may delay the inevitable,
or facilitate settlement if Amex or its counsel is in no mood to go to
arbitration.
Under the Federal Arbitration Act (FAA), arbitration agreements need not be signed as a condition for validity and
enforceability, but under the Utah statute of frauds, the debt plaintiff suing
on an unsigned credit contract must satisfy certain requirements to take
advantage of the statutory exception for credit cards. This presumes that the
court is asked to take judicial notice of, and asked to apply, Utah law. It requires a motion under
the applicable Texas rule. Some debt collection lawfirms (e.g. Adams) files
such motions, others do not. But the option to ask for application of Utah law is not limited to attorneys for the plaintiff.
Sample Utah choice of law clause (2008 Cardmember Agreement for Optima Card) |
Defense
attorneys typically do not move for judicial notice and application of Utah law, but it can be done. If neither party requests application of Utah
law, the case will by default be resolved under Texas law (or the court will
presume that Utah law is no different). In at least one respect, however, Utah
law does differ somewhat, the applicability of the statute of frauds to loan contracts generally, and the specific requirements to take credit card account out of its reach.
MODIFICATION OF TERMS
American Express often announces changes in terms by including notices to that effect on monthly statements, rather than in separate mailings that might later get lost. This puts its lawyers in a better position to argue that the terms were effectively changed (that an increase in the interest rate to 27.24% for example was properly implemented), at least in cases where the change-in-terms notification on a monthly statement was followed by account use in subsequent billing cycles, and thereby accepted by the cardholder -- > Modification of the terms of credit as an issue in defense of debt collection suits.
MODIFICATION OF TERMS
American Express often announces changes in terms by including notices to that effect on monthly statements, rather than in separate mailings that might later get lost. This puts its lawyers in a better position to argue that the terms were effectively changed (that an increase in the interest rate to 27.24% for example was properly implemented), at least in cases where the change-in-terms notification on a monthly statement was followed by account use in subsequent billing cycles, and thereby accepted by the cardholder -- > Modification of the terms of credit as an issue in defense of debt collection suits.
THE UTAH STATUTE OF FRAUDS
Texas only
subjects certain loans to the statute of frauds. Credit card accounts are not
covered even if the credit line exceeds $50,000. Utah, by contrast, has a
statute of frauds for all loans, but it also created a work-around for credit
card accounts.
The
exception under the Utah statue of frauds governing loans essentially codifies
the common-law principles of contract-formation without a signature by
requiring that the cardmember agreement be delivered to the consumer, that it
contain language to the effect that card use will signify acceptance, and that
it become binding upon such account use.
Therefore,
the debt plaintiff cannot merely rely on the final account statement to support
a credit card debt claim if that statement does not reflect account use, but
merely carries forward a balance from the prior billing cycle. (Arguably such a
sole statement would also be insufficient as proof of the balance because it is
conclusory, given that it does not reveal – standing by itself – the derivation
of the revolving balance).
To satisfy
the first element of the credit card exception under the Utah statute of frauds, Amex would also have to present
a summary judgment affidavit that adduces competent testimony that the attached
Cardmember Agreement was mailed to the defendant when the account was opened.
If the attached Cardmember Agreement is a superseding agreement on an older
account, the Defendant’s counsel may argue – based on the discrepancy in dates
– that it could not have been the original agreement when there is either a
much earlier date quoted of account origination in the affidavit itself, or
when the attached series of account statements (sometimes covering many billing
cycles and running into more than 100 or 200 pages) reflects that the account
is older than the date printed on the Cardmember Agreement.
In the
latter scenario, summary judgment should be precluded either because of a fact
issue as to the applicable agreement or for failure to prove up the original agreement
and its subsequent modification by a superseding agreement that may contain
different terms. If the original Agreement went missing, it cannot be known
what terms it contained and which ones were modified. Additionally, if the date
printed on the Agreement offered by Amex as the sole contract exhibit falls
after the date of default, the default would have occurred under the terms of
the agreement then in force, not the later agreement that Amex offers as an
exhibit. Stated differently, the cardmember could not have breached an
agreement that did not yet govern the account, and may not even have been
finalized by Amex’s legal department yet.
Nor would an
account history that evidences a prior default support the proposition that the
post-dated agreement was accepted by account use. Indeed, the account may
already have been closed at that time, and the last statement(s) may contain a
notation to that effect. Occasionally, final statements surface as exhibits in
Amex litigation that also contain other interesting messages: How about a bill that says it is not a bill?
“This is not a bill” Disclaimers and
their implications
Some final
account statements filed in American Express credit card debt suits carry a
note expressly stating that “This is not a bill.” Additional language typically
refers the reader to a debt collection agent or agency for up-to-date account
information. When this is the case, Defendant’s counsel may wish to make the
following arguments: (1) that the purported statement should not be treated as
a bill evidencing the status of the account because of the express disclaimer
says it is not; and (2) that it should not be considered a demand for payment
of the minimum payment due amount printed on the payment coupon, not to mention
the entire revolving balance. If the statement does not qualify as a demand, it
should not qualify as a presentment for attorney fee recovery purposes under Chapter 38 of the CPRC either. This is of course only of import when the
Plaintiff seeks attorney’s fees. Not all of the above-mentioned law firms do.
OTHER MAJOR CREDIT CARD ISSUERS THAT SUE AS ORIGINAL CREDITORS
Bank of America (through FIA Card Services N.A., a wholly owned subsidiary headquartered in Delaware)
Capital One Bank
Citibank, N.A. previously CitiBank (South Dakota) N.A. (prior to corporate reorganization)
Discover Bank
Wells Fargo Bank, National Association
Target National Bank, now TD Bank, N.A.